We sincerely hope you absolutely love every product you purchase! Due to the personalized nature of our products, we cannot accept any returns on monogrammed or personalized items. If, however, there is an error made on our part, please notify us within 48 hours of receipt so that resolution can be made. All sale items are final. Non-personalized items may be returned within 15 days of purchase, in its original condition, for a full refund minus shipping costs.
Shipping is generally through USPS. Rates are determined by the weight and destination of the shipment and will appear after the address is entered. Orders over $200 will be shipped at no charge to you unless expedited shipping is selected. Standard shipping can take up to 7 business days to arrive after production days. Two day shipping and overnight shipping are available for an extra fee, determined by the shipping entity. Orders must be received by noon CST for any rush shipping to be sent overnight or two day shipping, and a rush fee will be applied. Please call for any rush shipping. Any items that are returned to Monogramme No. 29 will be at the customers expense.